At KODA.pk, your privacy is our priority. We understand that you trust us with your personal information, and we take protecting it seriously. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our website, you agree to the terms of this policy.
What Information We Collect
We collect information to provide you with a smooth shopping experience for mobile phone accessories in Pakistan. This includes:
- Contact Information: Email address (for order confirmation, account registration, and optional promotional materials) and phone number (for order updates, customer support, and communication).
- Delivery Information: Shipping and billing addresses to ensure your order arrives at the right place and payments are processed securely.
- Account Details: Name, preferences, and purchase history to personalize your shopping experience and recommend relevant products.
- Secure Login: Your encrypted password to keep your account safe.
Technical Information We Collect (To Enhance Your Experience)
- IP Address: Helps us understand your location for a better browsing experience and website security.
- Browser Information: Ensures our website works flawlessly on your device.
- Cookies and Cache: Remember your preferences, keep you logged in, and improve website performance.
- Device Information: Optimizes our website for various devices you use to access KODA.pk.
How We Use Your Information
- Fulfilling Your Orders: We use your information to process payments, ship products, and keep you updated on your order status.
- Exceptional Customer Service: Your information helps us respond to your inquiries and provide the best possible support for your mobile phone accessory needs in Pakistan.
- Personalized Recommendations: We recommend products based on your browsing history and past purchases to make your shopping experience more convenient.
- Communication: We use your email and phone number to send order updates, account information, and promotional offers (if you opt-in).
- Website Improvement: Technical information helps us improve website performance and speed up your browsing experience.
When We Share Your Information
- Trusted Partners: We may share your information with third-party service providers who assist us with website operations, business functions, and customer service in Pakistan. These partners are obligated to keep your information confidential and only use it for the specific services they provide.
- Legal Requirements: We may disclose your information if required by law or to comply with valid legal requests from Pakistani authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of KODA.pk, your information may be transferred to the new owner. We will notify you of any such changes.
Your Information’s Security is Our Priority
We take every precaution to safeguard your information:
- Encryption: We use industry-standard SSL technology to encrypt sensitive information like passwords and payment details.
- Secure Payment Processing: We utilize secure payment gateways to ensure your payment information remains protected during transactions.
- Regular Security Audits: We constantly review and update our security measures to protect your data from unauthorized access, modification, or deletion.
Control Over Your Information
- Access and Update: You can access and update your personal information anytime by logging into your KODA.pk account.
- Unsubscribe from Promotions: You can opt-out of receiving promotional emails and newsletters by clicking the “unsubscribe” link at the bottom of our emails or contacting customer support.
- Deletion Request: You have the right to request the deletion of your information from our system. Please contact us, and we will process your request according to Pakistani regulations.
Understanding Cookies and Tracking Technologies
- What are Cookies? Small text files stored on your device during website visits. They help us remember your preferences, keep you logged in, and improve the overall functionality of our website.
- How We Use Cookies: We use cookies to enhance your browsing experience, analyze website traffic, and personalize content based on your preferences for mobile phone accessories in Pakistan.
- Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of our website.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or comply with legal, operational, or regulatory requirements. We will notify you of any significant changes through a prominent notice on our website or an email notification.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please don’t hesitate to contact us:
- Email: [email protected]
- Phone: +92-309-166-777-8
- Address: KODA.pk, Lahore, Punjab, Pakistan
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